Last updated on August 25, 2023.
Thank you for choosing us for your digital course needs. We are committed to providing you with high-quality educational content and resources. We understand that sometimes circumstances may change, and you may need to request a refund. We are here to help.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our digital courses. If you are not satisfied with your purchase, you may request a refund within 30 days of your initial purchase date. No questions asked.
1. Eligibility for Refund
To be eligible for a refund, you must meet the following criteria:
Timeframe: Your refund request must be made within 30 days of the date of purchase.
Course Completion: You must not have completed more than 50% of the course material. We believe this gives you ample opportunity to explore the course and ensure it meets your expectations.
Payment Method: Refunds will be issued to the original payment method used for the purchase.
2. How to Request a Refund
To request a refund, please follow these steps:
Send an email to email@example.com with the subject line: "Refund Request - [Your Order Number]."
In the body of the email, include the following information:
- Your full name
- Order number
- Course name
- Reason for the refund request (optional but helpful for us to improve our services)
Once your refund request is received, we will process it within 14 business days. You will receive an email notification once your refund has been processed.
If you have any questions about our refund policy or need assistance with your refund request, please contact our customer support team at firstname.lastname@example.org.
Please note that this refund policy applies only to digital courses. It does not apply to any other products or services offered by [Your Company Name]. Additionally, if you have violated our terms of service or engaged in any fraudulent activity, you will not be eligible for a refund.
4. Policy Updates
We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase, you acknowledge and agree to this refund policy.
Thank you for choosing us. We appreciate your trust in our educational offerings.